Know your best customers by name
Score every customer on how recently and often they buy and how much they spend. Spot good customers going quiet, then build segments you can message on email and WhatsApp.
Available from Essence · 14-day free trial · No credit card required
What Customers & Segments changes
Value scoring
Recency, frequency and spend for every customer, so VIPs, regulars and one-time buyers separate on their own.
At-risk, before they're gone
See how many good customers have stopped buying, and exactly who they are.
One segment, every channel
Segments built from behaviour and value rules, with live counts, are shared by email and WhatsApp campaigns.
From connected to useful
Step 1
Customers come from Shopify
Every customer's orders, spend and last purchase, kept current as new orders arrive.
Step 2
Everyone gets a value score
Recency, frequency and spend separate your VIPs, regulars and one-time buyers, and show who has gone quiet.
Step 3
Turn a group into a campaign
Save any group as a segment and send it an email or WhatsApp campaign from the same workspace.
Every capability, and the plan it's on
Straight from our pricing data, so this list always matches what each plan unlocks.
Customers
At-risk customers
How many good customers have gone quiet.
Customer segmentation
Group customers by behaviour and value, and act on the groups.
Customer search & filter
Slice the customer base by any attribute.
CSV export
Take your customer, product and order data with you.
Customer value scoring
Score every customer on how recently and often they buy, and how much they spend - find the VIPs.
Customers & Segments, answered
Can I export customer data?
Yes. Customer, product and order lists export to CSV on Catalyst and Aether.
Where do segments get used?
The same segment powers email campaigns and WhatsApp broadcasts, so you define an audience once.
Built on the same numbers
Know what you keep.Then keep more of it.
14-day free trial · No credit card required