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Terms of Service

The rules, guidelines, and agreements for using the Selixer platform.

TERMS AND CONDITIONS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Akaame Export Pvt. Ltd. Having address, a company incorporated under the laws of India, having registered address at A-356, Moneyplant Highstreet, Jagatpur Road, Gota, Ahmedabad, Gujarat, India - 382470 operating the Selixer Platform ("Selixer," “Platform”, "we," "us," or "our") governing your access to and use of the Selixer Platform.

By creating an account, accessing, or using the Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease all access to and use of the Platform.

These Terms are governed by the laws of India. This Platform is offered to users conditioned on user’s acceptance without modification of the terms, conditions, and notices contained herein. These Terms and Conditions govern your use of our Platform

Please read carefully these Terms and Conditions and our Privacy Policy, which may be found at https://www.selixer.com/privacy which is incorporated by reference into these Terms.

Use of this Platform constitutes your consent to, and agreement to, abide by the most current version of these Terms. We may at any time revise these Terms and Conditions by updating the Terms on our platform. You agree to be bound by subsequent revisions and agree to review the Terms periodically for changes to the Terms. The most up to date version of the Terms will always be available for your review under the " Terms and Conditions" link that appears at the bottom of the platform.

Selixer acts as a data controller for personal data collected directly from Users, and as a data processor for Customer Data processed on behalf of Users, as further described in the Privacy Policy and DPA.A Data Processing Addendum (“DPA”) forms an integral part of this Agreement and governs the processing of personal data by Selixer, as applicable.

PLEASE READ THESE TERMS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. BY USING THIS PLATFORM OR SERVICE INDICATES YOUR UNDERSTANDING OF THESE TERMS AND ACCEPTANCE, OF THE DISCLAIMER NOTICE.

1. DEFINITIONS

  1. "Agreement" means the Terms and Conditions as detailed herein including privacy policy, all other policies published on the site and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.
  2. “Account” shall mean the accounts created by the Users on our Platform in order to use our Services and requires information such as name, email, contact number etc.
  3. "Content" means text, graphics, images, software, audio, video, information or other materials.
  4. “Platform” means the Selixer, a business analytics software-as-a-service application, including all features, dashboards, APIs, and related services provided by Selixer.
  5. "Services" means all features, functionalities, integrations, and support made available through the Platform.
  6. “Subscription” means the monthly or other periodic licence to access the Platform purchased by the User.
  7. "User Content" means all content that a user submits or transmits to us through email, feedback, comments and messages on our Platform.
  8. “Our Content” shall mean all the Content that our Platform makes available through the Services, including any Content licensed from a third party.
  9. "Collective Content" means User Content and our platform content.

2. INTERPRETATION

  1. The official language of these terms shall be English.
  2. The headings and sub-headings are merely for convenience purpose and shall not be used for interpretation.

3. ELIGIBILITY AND REGISTRATION

  1. You may use the Platform only if you are at least eighteen (18) years of age and can form a binding contract with us, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations.

  2. The Platform is not available to any Users previously removed from the Service by us, unless we provide such Users with specific written authorization to re-use the Service. Unauthorized Users are strictly prohibited from accessing or attempting to access, directly or indirectly, the Platform. Any such unauthorized use is strictly forbidden and shall constitute a violation of applicable state and local laws.

  3. If you use our Platform on behalf of a company, organization, or other entity, then (a) "you" includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity's behalf.

  4. We may, in our sole discretion, refuse to offer access to or use of the Platform to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Platform is revoked in such jurisdictions.

  5. Except where additional Terms and Conditions are provided which are services specific, these Terms and Conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms.

  6. Account Registration. To create a Platform account, you are required to provide the following information accurately and completely:

    • Full legal name;
    • Email address;
    • Phone number;

    You warrant that all information provided during registration is true, current, accurate, and not misleading. You agree to promptly update your account information to maintain its accuracy at all times.

  7. Identity Verification. Selixer reserves the right to require identity verification at any time where it is necessary or reasonably desirable to confirm your eligibility to access the Platform, prevent misuse, or maintain platform security and integrity. Failure to complete verification when requested may result in suspension or termination of your account. We reserve the right to verify your business information, including:

    • Legal business registration documents
    • Business website verification
    • Physical address confirmation
    • Identity verification of authorized representatives
    • Additional documentation as needed for compliance

  8. You are solely responsible for maintaining the confidentiality and security of your account credentials, passwords, one-time passwords (OTPs), authentication devices, API keys, access tokens, refresh tokens, integration credentials, and any other credentials or secrets associated with your account or connected third-party services. You must not share, transfer, or permit any third party to access your account. You agree to notify Selixer immediately at hello@selixer.com upon becoming aware of any unauthorised access to or use of your account. Selixer shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.

  9. You agree to provide and maintain accurate, current and complete information about your Account. Without limiting the foregoing, in the event you change any of your personal information as mentioned above in this Agreement, you will update your Account information promptly.

  10. When creating an Account, don’t:

    1. Provide any false personal information to us (including without limitation a false username) or create any Account for anyone other than yourself without such other person’s permission;
    2. Use a username that is the name of another person with the intent to impersonate that person;
    3. Use a username that is subject to rights of another person without appropriate authorization; or
    4. Use a username that is offensive, vulgar or obscene or otherwise in bad taste.

  11. We reserve the right to suspend or terminate your Account if any information provided during the subscription process or thereafter proves to be inaccurate, false or misleading or to reclaim any username that you create through the Service that violates our Terms. If you have reason to believe that your Account is no longer secure, then you must immediately notify us at hello@selixer.com.

  12. You may not transfer or sell your account and User ID, created on the Platform, to another party. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.

  13. Our Platform Services are not available to temporarily or indefinitely suspended members. Our Platform reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. Our Platform reserves the right to refuse service to anyone, for any reason, at any time.

  14. A Legal entity can own only one account in its name.

  15. You agree to comply with all local, state, national, or international laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by our Platform’s policies as stated in the Agreement and other documents published on the Platform as well as all other operating rules, policies and procedures that may be published from time to time on the platform by Selixer.

4. SUBSCRIPTION

  1. Our software requires a subscription to access its full features and functionality. We offer various subscription plans tailored to your preference, including options for monthly, yearly, and quarterly subscriptions. Each plan may come with different pricing and features, which will be outlined during the subscription process. Additionally, we provide a 14 days free trial period for new users, after which the subscription will be charged at the selected plan’s price.
  2. You represent and warrant that all required subscription information you submit is truthful and accurate, and you will maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Our Platform cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. You must not share your password or other access credentials with any other person or entity that is not authorized to access your account. Without limiting the foregoing, you are solely responsible for any activities or actions that occur under your Platform account access credentials. We encourage you to use a “strong” password (a password that includes a combination of upper and lower case letters, numbers, and symbols) with your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with any of the above.

5. SERVICES

  1. Selixer is a Decision intelligence "ANALYTICAL" System designed exclusively for business entities, particularly high-volume e-commerce and fashion brands. The Platform provides:

    1. Real-time profitability analysis and margin intelligence dashboards;
    2. SKU-level contribution margin tracking and most valuable product (MVP) detection;
    3. Advertising spend analysis and campaign performance monitoring across Meta Ads and Google Ads;
    4. Inventory clearance and markdown optimisation analytics;
    5. third-party integrations including Shopify, Meta Ads Manager, whatsapp, aws-ses and Google Ads, with future integrations for WooCommerce, Magento, and SAP;
    6. AI-powered suggestions and automated margin recovery tools (where available as part of the Customer's plan);
    7. Reporting, export, and data visualisation features.

  2. Selixer also provides the following marketing communication services:

    Email Marketing Services

    • Create, manage, and send email marketing campaigns
    • Design and deploy transactional email communications
    • Segment and manage subscriber lists
    • Track email performance metrics and analytics
    • Automate email workflows and sequences
    • Manage subscriber preferences and opt-outs

    Messaging Services

    • Send business-initiated messages to customers
    • Create and manage pre-approved message templates
    • Conduct automated messaging campaigns
    • Track message delivery and engagement metrics
    • Manage customer conversations and interactions
    • Handle opt-in consent and preference management

  3. The Platform is subject to periodic updates, enhancements, and feature changes. Selixer will use reasonable efforts to notify Users of significant changes to functionality.

  4. Selixer may introduce new features, including AI-powered modules and token-based usage systems, which may be offered under separate pricing terms communicated in advance.

  5. Service Availability. Unless expressly set forth in a separate written service level agreement signed by an authorized representative of Selixer, the Platform is provided on an “as is” and “as available” basis. Selixer will use all reasonable endeavours to make the Platform available on a continuous basis. However, you acknowledge and agree that: The Platform may be temporarily unavailable due to scheduled maintenance, emergency maintenance, or circumstances beyond Selixer's reasonable control, including but not limited to natural disasters, acts of government, telecommunications failures, and third-party provider outages;

  6. Selixer will use reasonable endeavours to provide advance notice of scheduled maintenance that is likely to result in material downtime; and

  7. Selixer does not guarantee any specific uptime percentage or response time unless expressly agreed in a separate Service Level Agreement.

  8. Scheduled Maintenance. Selixer may conduct scheduled maintenance on the Platform from time to time. Where maintenance is planned and is likely to affect service availability, Selixer will endeavour to provide at least twenty-four (24) hours advance notice via the Platform or by email. Emergency maintenance required to address critical security vulnerabilities or system failures may be carried out without prior notice.

  9. Modifications to Services. Selixer reserves the right to modify, enhance, suspend, or discontinue any feature, module, or aspect of the Platform at any time. Where a modification materially reduces the functionality available to you, Selixer will use reasonable endeavours to provide at least fourteen (14) days advance notice. Selixer shall not be liable to you for any modification, suspension, or discontinuation of any Platform feature or service.

  10. Support. Technical support is available to users through the Platform's designated support channels, including by email at hello@selixer.com. Selixer will use reasonable endeavours to respond to support requests in a timely manner. Response times are not guaranteed and may vary depending on the nature and urgency of the request, available resources, and your subscription tier. Support covers general assistance with Platform functionality. It does not extend to advice on matters outside the scope of the Platform, including technical issues arising from your own device, browser, or network environment.

  11. Third-Party Service Providers. The Platform depends in whole or in part on third-party services, systems, APIs, SDKs, app stores, cloud providers, advertising platforms, commerce platforms, payment processors, messaging providers, analytics tools, and other external infrastructure and integrations such as Shopify, Meta Ads, Google Ads, WooCommerce, Magento, and SAP. These are provided as a convenience and are subject to the respective third-party platform's own terms of service and privacy policies.

  12. These may include, by way of example only, e-commerce platforms, advertising platforms, social media platforms, payment gateways, hosting providers, and email or messaging service providers

  13. You acknowledge and agree that the availability, timeliness, completeness, accuracy, synchronization, formatting, and continued functionality of certain features of the Platform may depend on the acts, omissions, uptime, rate limits, policies, authentication requirements, API availability, API versioning, API deprecations, outages, access revocations, data restrictions, or other technical or commercial decisions of such third parties

  14. Selixer shall not be liable for any delay, interruption, inaccuracy, incomplete data, failed sync, loss of functionality, campaign impact, reporting gap, attribution gap, forecasting issue, or other loss or damage arising out of or related to any third-party unavailability, downtime, throttling, rejection, suspension, deprecation, or modification of third-party systems or interfaces, including where such event affects your ability to access analytics, performance metrics, ad reporting, customer data, or any Platform feature

  15. The User is solely responsible for ensuring that its use of Third-Party Platforms complies with the applicable terms of those platforms, including Shopify's Partner Programme requirements, API usage policies, and data usage restrictions.

  16. Selixer does not warrant the availability, accuracy, or performance of any Third-Party Platform and shall not be liable for any disruption, data loss, or other harm resulting from the failure or modification of a Third-Party Platform.

  17. The User acknowledges that by connecting Third-Party Platforms to the Platform, it authorises Selixer to access and process data from those platforms in accordance with these Terms and the Privacy Policy.

  18. Selixer may receive customer-level data (including names, email addresses, phone numbers, postal addresses, and transaction data) from the User's connected Shopify store. This data is processed solely to provide the Services to the User and not for any independent purpose of Selixer.

  19. Service Limitations. We may implement rate limits, quotas, and other restrictions to:

    • Prevent abuse and ensure fair usage
    • Maintain platform stability and performance
    • Protect against security threats
    • Comply with third-party service limitations

  20. No Professional, Financial, Tax, or Fiduciary Advice

    1. Selixer does not provide financial, investment, tax, accounting, legal, fiduciary, or other regulated professional advice
    2. Any dashboards, reports, benchmarks, forecasts, recommendations, model outputs, optimization insights, or automated suggestions made available through the Platform are provided solely for informational and operational support purposes
    3. You acknowledge and agree that you are solely responsible for evaluating and making your own business, financial, commercial, tax, accounting, advertising, marketing, and operational decisions, including without limitation decisions relating to pricing, promotions, inventory, budgets, ad spend allocation, tax filings, compliance, and customer communications
    4. You further acknowledge that you are solely responsible for consulting with your own qualified professional advisers as appropriate

6. BILLING AND PAYMENTS

  1. Selixer offers a monthly subscription-based pricing model. The applicable plan, fees, and features are set out on the Platform's pricing page or in any applicable Order Form agreed between the parties.

  2. Subscription fees are billed monthly in advance on the billing date established at sign-up. All fees are non-refundable except as expressly stated in these Terms or required by applicable law.

  3. Accepted payment methods include:

    • Major credit cards (Visa, MasterCard, American Express)
    • Debit cards
    • ACH/bank transfer (for qualified accounts)
    • Wire transfer (for enterprise accounts)

    You authorize us to:

    • Charge your designated payment method for all fees
    • Update billing information with data from payment processors
    • Obtain pre-authorization for anticipated charges

  4. By providing payment information, the Customer authorises Selixer to charge the applicable fees on a recurring basis.

  5. All fees are inclusive of applicable taxes. The Customer is responsible for payment of all taxes applicable to its Subscription. You agree and acknowledge to indemnify us against any tax-related claims arising from your transactions

  6. Selixer may modify pricing upon at least thirty (30) days' written notice. Continued use of the Platform after the effective date of a price change constitutes acceptance of the new pricing.

  7. Refunds are not provided for unused periods of a monthly Subscription. Certain refunds may be applicable where required under applicable law or pursuant to specific Refund Policy.

  8. Future Token-Based Model. Selixer intends to introduce AI-powered features under a token-based usage model. Such features will be subject to separate pricing terms and communicated to Customers in advance of their availability. Token-based purchases, once consumed, are non-refundable.

  9. If any undisputed payment remains outstanding for more than fifteen (15) days past the due date, Selixer reserves the right to suspend access to the Platform until the outstanding amount is settled.

  10. All payments are processed securely third party payment gateway as Selixer may designate from time to time. By providing payment details, you authorise Selixer to charge the applicable subscription fee to your nominated payment method on the applicable billing cycle. Selixer does not store full payment card details on its systems.

7. PRIVACY POLICY REQUIREMENTS

  1. You must maintain and display a clear privacy policy on your website and in your communications that:
    1. Describes what data you collect and how you use it
    2. Explains how subscribers can exercise their privacy rights
    3. Discloses that you use third-party service providers (including Selixer)
    4. Provides contact information for privacy inquiries
    5. Is easily accessible and written in plain language
    6. Complies with applicable privacy laws (GDPR, CCPA, PIPEDA, etc.)

8. MESSAGING WINDOW AND TEMPLATE POLICY

  1. Customer Service Window When using messaging services, a customer service window opens when a customer initiates contact with your business. During this window:

    • You may send free-form responses without restrictions
    • The window remains open for 24 hours from the last customer message
    • You may exchange unlimited messages within the window
    • No pre-approved templates are required during this window

  2. Business-Initiated Messages To initiate a conversation outside the customer service window, you must:

    • Use pre-approved message templates only
    • Obtain template approval before sending
    • Use templates in the correct category (Marketing, Utility, Authentication)
    • Ensure message content matches the approved template
    • Have valid opt-in consent from the recipient

  3. Message Template Categories Marketing Templates:

    • Promotional offers and announcements
    • Product recommendations and upsells
    • Event invitations and awareness campaigns
    • Customer surveys and feedback requests Requirement: Requires explicit marketing consent from recipient

    Utility Templates:

    • Transaction confirmations and receipts
    • Delivery and shipping updates
    • Appointment reminders
    • Account notifications and alerts
    • Payment confirmations Requirement: Requires transactional relationship and consent

    Authentication Templates:

    • One-time passwords (OTP)
    • Account verification codes
    • Password reset confirmations
    • Login alerts Requirement: Requires active authentication flow

  4. Template Creation and Approval When creating templates, you must:

    • Provide accurate category classification
    • Use clear, non-deceptive content
    • Include your business name
    • Avoid prohibited content
    • Follow formatting guidelines
    • Submit for approval before use
    • Update templates when content changes

    Template rejections may occur due to:

    • Misleading or deceptive content
    • Incorrect category selection
    • Policy violations
    • Poor quality or unclear messaging
    • Missing required elements

  5. Messaging Frequency Limits To maintain quality and prevent spam:

    • Limit marketing messages to reasonable frequency
    • Respect recipient preferences regarding message frequency
    • Monitor engagement metrics and adjust accordingly
    • Avoid excessive messaging that may lead to blocks or reports

    Platform limits may include:

    • Maximum messages per recipient per day
    • Tiered sending limits based on quality rating
    • Restrictions on accounts with poor engagement

9. REPRESENTATIONS AND WARRANTIES BY USERS

  1. You acknowledge and undertake that you are accessing the Platform services on the platform and transacting at your own risk and are using your best and prudent judgment before making any purchases through the platform.
  2. The User represents and warrants that it has obtained all necessary rights, consents, and permissions to share any third-party personal data (including customer data from integrated platforms such as Shopify) with Selixer for processing under this Agreement.
  3. You shall not tamper, pilfer or misuse the platform Device(s) or allow, induce or assist a third party to indulge in such activity.
  4. We bear no responsibility and liability for delays and losses suffered by you or caused to you as a consequence of any service provided to you.

10. YOU AGREE AND CONFIRM

  1. That you will use the services provided through our Platform, its affiliates and contracted companies, for lawful purposes only and comply with all data protection applicable laws and regulations while using the platform.
  2. You will provide authentic and true information in all instances where such information is requested of you. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation details provided by you are found not to be true (wholly or partly), we have the right in our sole discretion to reject the subscription and debar you from using the Services of our Platform and / or other affiliated platforms without prior intimation whatsoever.
  3. That you are accessing the services available on this Platform and transacting at your sole risk and are using your best and prudent judgment before entering into any dealings through this platform.
  4. It is possible that the other users (including unauthorized/unregistered users or "hackers") may post or transmit offensive or obscene materials on the platform and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Platform, and that the recipient may use such information to harass or injure you. We do not approve of such unauthorized uses, but by using the platform you acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the platform. Please carefully select the type of information that you publicly disclose or share with others on the platform.
  5. You agree that you will not:
    1. Alter, damage or delete any Content or other communications that are not your own Content or to otherwise interfere with the ability of others to access our platform;
    2. Claim a relationship with or to speak for any business, association, institution or other organization for which you are not authorized to claim such a relationship;
    3. Violate any operating rule, policy or guideline of our Internet access provider or online service.
  6. Selixer reserves the right to initiate civil and/or criminal proceedings against a user who, files an invalid and/or false claim or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, we may at our sole discretion suspend, block, restrict, cancel the user id of such user and/or disqualify that user from using our Platform. Any person who knowingly and with an intention to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information shall be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.

11. PROHIBITED ACTIVITES

  1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  2. Transmitting material that encourages conduct that constitutes a criminal offense results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  3. You shall not create liability for us or cause us to lose (in whole or in part) the services of our internet service provider ("ISPs") or other suppliers;
  4. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the platform. We reserve our right to bar any such activity.
  5. You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the platform or to any server, computer, network, or to any of the services offered on or through the platform, by hacking, password "mining" or any other illegitimate means.
  6. You shall not probe, scan or test the vulnerability of the Platform or any network connected to the software nor breach the security or authentication measures on the platform or any network connected to the platform. You may not reverse look-up, trace or seek to trace any information of any other User or visitor to Platform, or any other customer, including any account on the Platform not owned by You, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Platform.
  7. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us or otherwise engage in any conduct or action that might tarnish the image or reputation, of our Platform or otherwise tarnish or dilute any of our trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or our systems or networks, or any systems or networks connected to us.
  8. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the platform, or with any other person's use of the platform.
  9. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the platform or any service offered on or through the Platform. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
  10. You may not use the Platform or any content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of our platform and / or others.
  11. Interfering with any other person's use or enjoyment of the platform.
  12. Breaching any applicable laws;
  13. Interfering or disrupting networks or web Websites connected to the Platform.
  14. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of Selixer.
  15. Without limiting other remedies, we may, in our sole discretion, limit, suspend, or terminate our services and user accounts, prohibit access to our platform, services, and their content, delay or remove hosted content, and take technical and legal steps to keep users from using our platform or Platform services, if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a period of months, or to modify or discontinue our platform or Platform services. We shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
  16. Further we prohibit the transmission, distribution or posting of any matter which discloses personal or private information concerning any person or entity, including without limitation phone number(s) or addresses, credit, debit cards, calling card, User account numbers/ passwords or similar financial information, and home phone numbers or addresses. Even though all of this is strictly prohibited, there is a small chance that you might become exposed to such items and you further waive your right to any damages (from any party) related to such exposure.
  17. Communication Prohibitions: You agree to not:
    • Send unsolicited bulk messages or spam
    • Send messages without proper opt-in consent
    • Use purchased, rented, scraped, or harvested contact lists
    • Send deceptive, misleading, or false content
    • Impersonate any person, business, or entity
    • Send messages that violate recipient preferences or opt-out requests
    • Engage in phishing, fraud, or identity theft
    • Send excessive messages that constitute harassment

12. PERMITTED USE

  1. Subject to these Terms, Selixer grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for the following authorised purposes:
    • Accessing and utilising Platform features and tools.
    • Creating and generating reports using Platform tools;
  2. Acceptable Use In accessing and using the Platform, you agree to:
    • Comply with all applicable laws, regulations, and codes of conduct;
    • Use the Platform only for its intended lawful purposes;
    • Respect the privacy, dignity, and rights of all other users and third parties;
    • Not attempt to access areas of the Platform beyond your authorised permissions; and
    • Maintain the accuracy and integrity of all data you submit.
  3. You may not use our Platform to collect, store, or process:
    • Special categories of data (health information, genetic data, biometric data, racial/ethnic data, religious beliefs, trade union membership, sexual orientation) without a valid legal basis and, where required, explicit consent
    • Personal data of children under 16 years of age (or applicable age in your jurisdiction) without parental consent
    • Financial account information (credit card numbers, bank account details) except as necessary for payment processing
    • Government identification numbers (Social Security numbers, passport numbers) without legitimate need and adequate protection
  4. Email-Specific Requirements. When using our email services, you must:
    • Only send to recipients who have explicitly opted in
    • Include your business name and physical postal address in every email
    • Use accurate and non-deceptive header information (From, To, Reply-To)
    • Use truthful and non-misleading subject lines
    • Clearly identify commercial messages as advertisements
    • Provide a clear and conspicuous unsubscribe mechanism in every marketing email
    • Honor opt-out requests within 10 business days
    • Not include false or misleading routing information
    • Not use deceptive tactics to obtain email addresses
  5. Messaging-Specific Requirements. When using our messaging services, you must:
    • Obtain explicit opt-in permission before initiating conversations
    • Clearly state your business name in opt-in requests
    • Inform recipients they are opting in to receive messages from your business
    • Use only pre-approved message templates for business-initiated communications
    • Comply with conversation window limitations and policies
    • Respond to opt-out requests immediately
    • Not send excessive or unsolicited messages
    • Maintain accurate records of consent
    • Honor recipient blocks and muting preferences
    • Provide clear instructions for how recipients can opt out
  6. List Management Requirements. You must:
    • Maintain clean and up-to-date contact lists
    • Remove hard-bounced addresses immediately
    • Process soft bounces according to best practices
    • Remove addresses that generate complaints or opt-outs
    • Verify email addresses before adding to campaigns
    • Implement double opt-in for new subscribers (recommended)
    • Maintain records of how and when consent was obtained
    • Segment lists to send relevant content to appropriate audiences
    • Not import lists without verifiable opt-in consent
  7. Content Quality Requirements. Your communications must:
    • Provide genuine value to recipients
    • Match recipient expectations based on opt-in context
    • Avoid misleading or sensationalized claims
    • Use professional and respectful language
    • Comply with advertising standards and truth-in-advertising laws
    • Include accurate product descriptions and pricing
    • Honor promises made during opt-in process
    • Provide clear call-to-action and contact information

13. OPT-IN CONSENT AND SUBSCRIBER MANAGEMENT

  1. Consent Requirement. Prior opt-in consent is mandatory before sending any marketing communications through our Platform. You may not send messages to anyone who has not explicitly consented to receive communications from your business.

  2. Valid Opt-In Methods. Acceptable methods for collecting opt-in include:

    • Website registration forms with clear consent language
    • In-person sign-ups with written or digital consent
    • Point-of-sale checkboxes during purchases
    • Phone-based consent using interactive voice response (IVR)
    • Text message opt-in replies
    • QR code scans that display consent terms
    • Social media click-to-message advertisements
    • Customer service conversations where consent is explicitly requested

  3. Opt-In Requirements. Every opt-in must:

    • Clearly state that the person is opting in to receive communications from your business
    • Identify your business name explicitly
    • Describe the types of messages the person will receive
    • Indicate message frequency (e.g., weekly, daily, as needed)
    • Provide opt-out instructions clearly
    • Comply with applicable laws, including GDPR, CAN-SPAM, CASL, and other regulations

    Example of Compliant Opt-In Language: "By checking this box, you agree to receive promotional emails and messages from [Your Business Name]. You will receive approximately [X] messages per [week/month]. You can unsubscribe at any time by clicking the unsubscribe link or replying STOP. See our Privacy Policy for details."

  4. Prohibited Consent Methods. You may NOT obtain consent through:

    • Pre-checked boxes or default opt-ins
    • Unclear or buried consent language in terms and conditions
    • Purchasing, renting, or trading email/phone lists
    • Scraping or harvesting contact information
    • Assuming consent based on previous business relationships (without explicit permission)
    • Requiring consent as a condition of service (unless genuinely related)

  5. Separate Consent for Different Message Types. You must obtain separate consent for:

    • Transactional messages (order confirmations, account updates)
    • Marketing messages (promotional offers, newsletters)
    • Different communication channels (email vs. messaging)
    • Different businesses (if you manage multiple brands)

    Best Practice: Use category-specific opt-ins to ensure recipients only receive content they explicitly requested.

  6. Consent Record Keeping. You must maintain records of:

    • How consent was obtained (method and source)
    • When consent was obtained (date and time)
    • What the person consented to receive
    • IP address or location data (where applicable)
    • The exact language used in the opt-in
    • Any updates to consent preferences

    These records must be retained for the duration of your relationship with the subscriber plus a minimum of 3 years thereafter, or as required by applicable law.

  7. Opt-Out and Unsubscribe Requirements. You must:

    • Provide clear opt-out mechanisms in every marketing communication
    • Process opt-out requests within 10 business days maximum (sooner is required in many jurisdictions)
    • Honor opt-outs permanently - do not re-add without new explicit consent
    • Make opt-out free and easy - no login required, no fees, minimal steps
    • Confirm opt-out when requested by the subscriber
    • Apply opt-outs across all systems and communication channels
    • Not sell or transfer opted-out addresses to third parties

  8. Email Unsubscribe Requirements:

    • Include a visible unsubscribe link in every marketing email
    • Process unsubscribe requests automatically when possible
    • Provide a preference center for selective unsubscribes (optional)

  9. Messaging Opt-Out Requirements:

    • Accept common opt-out keywords (STOP, UNSUBSCRIBE, CANCEL, QUIT)
    • Provide simple instructions in messages
    • Respond immediately to opt-out requests
    • Confirm successful opt-out

  10. Suppression Lists. We maintain account-level suppression lists that automatically prevent sending to:

    • Hard-bounced addresses (permanently suppressed)
    • Soft-bounced addresses (after repeated failures)
    • Addresses that have filed spam complaints
    • Addresses that have opted out
    • Addresses flagged as invalid or non-existent

    You are responsible for maintaining your own suppression lists and ensuring you never attempt to send to suppressed addresses.

14. BOUNCE AND COMPLAINT HANDLING

  1. Email Deliverability Standards. To maintain the integrity of our Platform and protect sender reputation, you must adhere to strict deliverability standards:

    Bounce Rate Thresholds:

    • Hard Bounce Rate: Must remain below 5% (target: under 2%)
    • Soft Bounce Rate: Monitor and remove persistent soft bounces

    Complaint Rate Thresholds:

    • Spam Complaint Rate: Must remain below 0.1%
    • Any rate exceeding 0.1% will trigger immediate review

    Failure to maintain these thresholds may result in:

    • Account suspension or throttling
    • Mandatory review of sending practices
    • Requirement to clean your lists before resuming sending
    • Permanent account termination for severe or repeated violations

  2. Bounce Types and Handling

    Hard Bounces (Permanent Failures):

    • Invalid or non-existent email addresses
    • Domain does not exist
    • Recipient mailbox has been disabled Action Required: Immediately remove from all lists permanently

    Soft Bounces (Temporary Failures):

    • Mailbox full
    • Server temporarily unavailable
    • Message too large
    • Content rejected by server Action Required: Retry according to best practices; remove after persistent failures (typically 3-7 days)

    Transient Bounces:

    • Require manual intervention (content errors, policy violations)
    • Action Required: Review and correct issues before retrying

  3. Your Bounce Management Responsibilities You must:

    • Monitor bounce rates daily
    • Automatically remove hard bounces from your lists immediately
    • Investigate causes of high bounce rates
    • Maintain list hygiene through regular validation
    • Never re-add bounced addresses without re-verification
    • Use email verification services before importing large lists
    • Implement double opt-in to reduce invalid addresses

  4. Complaint Handling A complaint occurs when a recipient marks your message as spam or junk. This is a serious indicator of poor sending practices.

    When a complaint is received:

    • Immediate suppression: The address is automatically added to your suppression list
    • Review trigger: Excessive complaints trigger manual account review
    • Education requirement: You may be required to complete compliance training
    • Account action: Repeated patterns result in suspension or termination

    Your Complaint Management Responsibilities:

    • Investigate root causes of complaints
    • Review your opt-in processes for compliance
    • Ensure message content matches subscriber expectations
    • Improve targeting and segmentation
    • Reduce sending frequency if necessary
    • Never attempt to send to complained addresses again

  5. Feedback Loops We participate in feedback loop programs with major email providers. When available, complaint feedback is automatically processed and:

    • The complaining address is suppressed immediately
    • Complaint metrics are updated in your account dashboard
    • Notifications are sent if thresholds are exceeded

  6. Messaging Quality Standards For messaging services, you must maintain:

    • A high quality rating as determined by the messaging platform
    • Low block rate: Minimize recipient blocks and reports
    • Appropriate response times: Respond to customer inquiries promptly
    • Relevant content: Send messages that match recipient expectations

    Quality violations may result in:

    • Message sending limitations or throttling
    • Temporary or permanent account restrictions
    • Required improvements before full access is restored

15. CONTENT

  1. Platform Content. Our content on the Platform, including but not limited to software, text, graphics, user interface, and design elements, is the exclusive property of Selixer or its licensors and is protected by applicable intellectual property laws.

  2. User Content. All files, documents, data, comments, and other content uploaded or submitted by you, submit through, sync with or otherwise make available to the Platform ("User Content") are and shall remain the exclusive property of User.

  3. Licence to Process User Content. By using the Platform, you grant Selixer a perpetual, irrevocable, worldwide, royalty-free licence to store, process, use, reproduce, modify, and distribute User Content as necessary for the operation of the Platform, for reporting, grant applications, analytics, and for any other purpose consistent with the objectives of Selixer.

  4. You further agree that Selixer may collect, generate, and use aggregated, anonymized, de-identified, and statistical information derived from Customer Data and usage of the Platform, provided that such information does not identify you, your business, or any natural person

  5. Selixer may use such aggregated or de-identified information for lawful business purposes, including product improvement, algorithm training, benchmarking, industry trend analysis, analytics models, forecasting systems, security, research, marketing, and service optimization

  6. You acknowledge that in the course of using the Platform, you may record personally identifiable information of members of the general public. By doing so, you represent and warrant that you have obtained all necessary consents and authorisations required under applicable privacy legislation.

  7. Feedback and Suggestions. If you provide feedback, suggestions, or ideas about our Platform:

    • We may use them without obligation or compensation
    • You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, implement, and incorporate them
    • We are not obligated to implement any suggestions
    • You waive any rights to compensation or attribution

  8. Third-Party Content. The Platform may include third-party content, including:

    • Integrations with other services
    • Stock images or templates
    • Embeds from external sources

    You are responsible for:

    • Obtaining necessary licenses for third-party content you use
    • Complying with third-party terms of service
    • Ensuring you have rights to use and distribute such content

16. INTELLECTUAL PROPERTY

  1. All intellectual property rights in the Platform, including its software, systems, design, code, databases, trademarks, and content, are and shall remain the exclusive property of Selixer and protected by are owned by Selixer or our licensors and protected by Copyright laws, Trademark laws, Patent laws, Trade secret protections and Other intellectual property laws.
  2. Nothing in these Terms grants you any rights in or to the Platform other than the limited license expressly set out herein.
  3. You must not reproduce, copy, modify, adapt, distribute, reverse engineer, decompile, or create derivative works from any component of the Platform.

17. INFRINGEMENT NOTICE

  1. We respect intellectual property rights. If you believe content on our Platform infringes your Intellectual Property Rights, submit a DMCA takedown notice to dmca@akaame.com
    • Include: (a) description of copyrighted work, (b) location of infringing material, (c) your contact information, (d) statement of good faith belief, (e) statement under penalty of perjury, (f) your signature
    • Repeat infringers: We will terminate accounts of users who repeatedly infringe copyrights.

18. LIMITAITON OF LIABILITY

  1. To the fullest extent permitted under applicable law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, or data, arising out of or in connection with the use of the services.
  2. However, nothing in these terms shall limit or exclude liability arising from fraud, wilful misconduct, gross negligence, or any liability that cannot be excluded under applicable law.
  3. Subject to the foregoing, our total aggregate liability arising out of or relating to these terms shall not exceed the amount paid by you to us during the one (1) month period preceding the event giving rise to the claim, or such amount as may be determined under applicable law.
  4. For the avoidance of doubt, Selixer shall have no liability for any alleged lost profits, wasted advertising spend, missed opportunities, incorrect business decisions, or other losses to the extent arising from third-party outages, API failures, data latency, or third-party platform changes

19. INDEMNITY

  1. Users agree to defend, indemnify and hold harmless our Platform, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to our Platform or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

20. TERMINATION/SUSPENSION OF ACCOUNT

  1. We may, at any time and without notice, suspend, cancel, or terminate your right to use the software (or any portion of the software). In the event of suspension, cancellation, or termination, you are no longer authorized to access the part of the software affected by such suspension, cancellation, or termination. In the event of any suspension, cancellation, or termination, the restrictions imposed on you with respect to material downloaded from the Platform, and the disclaimers and limitations of liabilities set forth in the Agreement, shall survive.
  2. Without limiting the foregoing, we may close, suspend or limit your access to your Account:
    1. if we determine that you have breached, or are acting in breach of, this User Agreement;
    2. if we determine that you have breached legal liabilities (actual or potential), including infringing someone else's Intellectual Property Rights;
    3. if we determine that you have engaged, or are engaging, in fraudulent, or illegal activities;
    4. you do not respond to account verification requests;
    5. to manage any risk of loss to us, a User, or any other person; or
    6. For other similar reasons.
  3. If we close your Account due to your breach of this User Agreement, you may also become liable for fees in an amount as ascertained by the Platform.
  4. In the event that we close your Account, you will have no claim whatsoever against us in respect of any such suspension or termination of your Account.

21. GOVERNING LAW AND JURISDICTION

  1. This Agreement shall be governed by and construed in accordance with the laws of India without regard to its choice of law principles.
  2. The parties consent to exclusive jurisdiction and venue in the courts sitting in Ahmedabad, Gujarat, India.

22. RESOLUTION OF DISPUTES

  1. In the interest of resolving disputes between you and us in the most expedient and cost effective manner, you and we agree that any and all disputes arising in connection with the Terms shall be resolved by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Our agreement to arbitrate disputes includes, but is not limited to all claims arising out of or relating to any aspect of the Terms, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, and regardless of whether the claims arise during or after the termination of the Terms.
  2. The venue for arbitration shall be India.
  3. The language used in Arbitration shall be English and the award of the arbitration shall be binding on both, you and us.

23. DISCLAIMER

  1. The Platform is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the software.

  2. We make no warranty that the Services or Platform will meet your requirements or that the Services or your access to the Platform will be uninterrupted, timely, accurate or reliable; nor do we make any warranty as to any information that may be obtained through the Services or platform. In case there is any defect in any module or software of Platform being used for the provision of the Services, we do not make any warranty that defects in such software will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through use of the Services or platform is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material or data.

  3. User understands and agrees that any information or service obtained through the platform is done at user's own discretion and risk and that user will be solely responsible for any damage resulting from any transaction.

  4. Third-Party Integration Accuracy. Selixer does not warrant that data obtained from third-party integrations will be uninterrupted, accurate, complete, current, or error-free, or that any third-party platform will continue to support the integrations used by the Platform

    Selixer shall not be responsible or liable for:

    • Functionality of third-party integrations
    • Accuracy of data from connected services
    • Changes to third-party APIs or terms
    • Availability of third-party platforms

  5. No Result Guarantee. We do not guarantee specific results from using our Platform, including:

    • Subscriber growth rates
    • Email open or click-through rates
    • Message response rates
    • Conversion rates or sales
    • Return on investment (ROI)
    • Customer engagement metrics

  6. No Delivery Guarantee. We do not guarantee that:

    • Your messages will be delivered to recipients
    • Messages will be delivered within a specific timeframe
    • Recipients will open, read, or engage with your messages
    • Your campaigns will achieve specific results or ROI
    • Recipient email or messaging systems will accept your messages

    Delivery depends on factors beyond our control, including:

    • Recipient email server policies and spam filters
    • Recipient messaging platform availability
    • Content and sender reputation
    • Recipient preferences and blocking
    • Internet connectivity and routing

    Without limiting the foregoing, Selixer does not warrant or represent that any analytics, benchmarks, forecasts, recommendations, attribution outputs, or optimization insights will be accurate, complete, suitable for your business, or sufficient to support any financial, tax, legal, accounting, or fiduciary decision.

24. SECURITY

  1. We have employed highest possible security measures to protect your data which is stored with us. While we take all possible measures, you must immediately notify us at hello@selixer.com upon becoming aware of any unauthorized access, any illegal online activity or any other security breach pertaining to the platform, your Account or our Services and do everything under your control to mitigate the unauthorized access or security breach (including providing us the evidence and notifying appropriate authorities). You are solely responsible for securing your password. We will not be liable for any loss or damage arising from unauthorized access of your account resulting from your failure to secure your password.

25. Cross-Border Data Transfer

  1. The User acknowledges and agrees that data may be transferred to and processed in jurisdictions outside their country of residence. You agree to comply with all applicable local, national, and international laws, regulations, and industry standards in connection with your use of the Platform.
  2. Selixer shall ensure that such transfers are subject to appropriate safeguards, including contractual protections and industry-standard security measures.
  3. By using our Platform, you agree to the terms of our Privacy Policy and Data Processing Agreement (DPA) which governs how we handle personal data on your behalf.
  4. Our Platform may involve transferring data across international borders. We implement appropriate safeguards including:
    • Standard Contractual Clauses (SCCs) approved by regulatory authorities
    • Compliance with EU-US Data Privacy Framework (where applicable)
    • Encryption in transit and at rest
    • Access controls and audit logging

26. EXPRESS RELEASE

  1. You expressly hereby release and waive all claims, to the extent permitted under applicable law, against Selixer, and its affiliates, officers, agents, licensors, co-branders or other partners, and employees from any and all liability for claims, damages (actual and/or consequential), costs and expenses (including litigation costs and attorneys' fees) of every kind and nature, arising from or in any way related to your use of our Platform. You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true and you accept and assume the risk of such possible differences in fact. In addition, you expressly waive and relinquish any and all rights and benefits which you may have under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.

27. NOTICES

  1. Any notices must be given by postal mail to us at hello@selixer.com
  2. In your case, we will send you any notice at your provided email address (either during the subscription process or when your email address changes). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to us. In such case, notice shall be deemed given three days after the date of mailing.

28. CHANGES

  1. Our platform reserves the right to modify or terminate the Platform service for any reason, without notice, at any time. We also reserve the right to sell, alter, transfer or delegate our rights under this agreement to anyone without any prior notice to you. Our Platform does not guarantee continuous, uninterrupted access to the Platform, and operation of the platform may be interfered with by numerous factors outside our control.

29. NO WAIVER IMPLIED

  1. The failure of us to enforce at any time any of the provisions of these of Agreement, or the failure to require at any time performance by you of any of the provisions of these provisions, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect our right to enforce each and every such provision thereafter. The express waiver by us of any provision, condition or requirement of these provisions shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

30. SEVERABILITY

  1. Each Term shall be deemed to be severable. If any Term or portion thereof is found to be invalid or unenforceable, such invalidity or unenforceability shall in no way effect the validity or enforceability of any other Term.

31. ASSIGNMENT

  1. You will not assign any rights or delegate any obligations under these Terms, in whole or in part, by operation of law or otherwise, without obtaining our prior written consent, which may be withheld in our sole discretion.
  2. We may assign our rights and delegate any of our obligations under these Terms, in whole or in part, without your consent. Any assignment or delegation in violation of the foregoing will be null and void. These Terms will be binding and inure to the benefit of each party’s permitted successors and assigns.

32. FORCE MAJEURE

  1. In no event we shall not be responsible or liable for any failure or delay in the performance of obligations hereunder in these terms arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications, computer hacking, malicious damage or computer (software and hardware) services;

33. AMENDMENT

  1. The Terms and Conditions cannot be modified on an individual basis by any person affiliated, or claiming affiliation, with us. Nothing in this section will prevent us from modifying the terms of these Terms and Conditions and posting such modifications on our Platform. We reserve the right, in our sole and exclusive discretion, to revise these Terms and Conditions at any time. All revisions shall be posted on this page. Since you are bound by all revisions made by us, you should review this page each time you connect to our Platform. It is important that you fully read and understand the Terms and Conditions you are agreeing to be bound by, when you use this platform.

34. COMMUNICATIONS

  1. Our team may send you information about offers, notices, letters and other communication to your email. You can ask us to refrain from sending you offers or promotional offers by sending us an email at hello@selixer.com or by clicking the unsubscribe link in our emails sent to you.
  2. You consent to receive notices and information from us in respect of the software and Services by electronic communication. You may withdraw this consent at any time, but if you do so we may choose to suspend or close your Account.
  3. By subscribing for an Account, you consent to electronically receive and access, via email, all records and notices for the services provided to you under this Agreement that we would otherwise be required to provide to you in paper form.

35. ENTIRE AGREEMENT

The Agreement, in connection with the other obligations, policies and rules detailed in writing on the platform, constitute the entire agreement between you and Selixer.

36. CONTACT US

For any further clarification of our Terms of service, please write to us at hello@selixer.com

Acknowledgment

BY CREATING AN ACCOUNT, ACCESSING, OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

LAST UPDATED: May 6, 2026